Support

CONTACT:

INFO@FORTISELITE.COM

 

Returns

Unused items purchased from FortisElite.com may be returned for a refund within 15 days of the original purchase date.

Once returned items are received and verified, we will issue a refund to the method of payment used to place the original order. Once issued, refunds take 5–10 days to appear on your statement. To check the status of your return, contact returns@fortiselite.com

You must include your FortisElite.com order number with your return.

Please ship returns to:

Fortis Elite
Attn: Returns
PO Box 314
Lexington, NC 27293

Policy Exceptions

If your item is damaged or defective, you may qualify for a free replacement.

You must provide photo copy of receipt showing date of purchase if through a store or an order number through an online sale through this site.  All shafts come with a three month warranty, mesh comes with a six month warranty.

Please submit a warranty claim by contacting us at: info@fortiselite.com